Healthcare Organizations That Rely on samedi
Set Up Once, Benefit Long-Term
Reduced Workload for Staff
Finally fewer phone calls and less paperwork! Streamlined processes, digital patient communication, and automated routine tasks significantly reduce the administrative burden on your team.
More Time for Patients
More time for what truly matters: your patients. With samedi, administrative tasks fade into the background, leaving more time for patient care – even in the busiest clinic or hospital environment.
Increase Efficiency and Profitability
Good planning pays off. Boost your profitability through optimized resource utilization and reduced missed appointments. With features such as our benchmark tool and statistics dashboard, all key figures are always at your fingertips.
From S to XXL: Efficient Solutions for Every Medical Organization
Medical Practices
Clinics & Medical Care Centers
Hospitals
Your Tailored Software Solution
Every practice, every clinic, and every hospital has unique requirements. That’s why we tailor the samedi software precisely to your specific needs. Our experts support you in selecting the ideal modules and design a solution tailored to your organization.
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Key Samedi Modules at a Glance:
Online Appointment Booking
Resource Planning & Dynamic Optimization
Digital Patient Forms
AI Phone Assistant
Referral & Partner Network
Video Consultations
Patient Pathways
Controlling & Reporting Tools
Reduce Call Volume with Online Appointment Booking and an AI Phone Assistant
You would like to reduce the incoming phone calls in your practice, clinic, or hospital while remaining available to your patients around the clock? Here is how:
1. Offer online appointment booking on your website:
With samedi, you benefit from a unique advantage: thanks to our white-label solution, patients book appointments directly on your own website – without being redirected to an external portal.
2. Use an AI phone assistant:
The digital assistant handles patient inquiries and appointment bookings via voice interaction — without requiring your staff to answer the phone.
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Replace Manual Administration With Automated Workflows
samedi integrates seamlessly with your practice management system or hospital information system (HIS), enabling efficient process control and intelligent resource management for staff, rooms, and equipment.
Even within the most complex organizational structures, samedi enables cross-site and interdisciplinary workflow optimization – delivering lasting relief for staff and improved patient care.
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Sit Back and Relax: We Handle Your Data Security
You must be able to demonstrate secure and seamless handling of your patients’ data at all times - we are your reliable partner in this. Thanks to highly secure end-to-end encryption and GDPR-compliant processes, your sensitive patient data is always in safe hands with us.
With the C5 Type 2 attestation (German Federal Office for Information Security), samedi demonstrates that its cloud solution meets the highest security standards across all phases – from conception and design to implementation and hosting, all the way through to the end of the contract. Our processes are also officially certified in Germany (TÜV NORD) in accordance with the certificates ISO 27001 (Information Security) and ISO 9001 (Quality Management).
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Fewer Routine Inquiries With a Virtual Reception
With the virtual reception on your website, you expand your online services and relieve your staff of routine inquiries. Patients can request sick notes, medical reports, or prescriptions from you in just a few clicks. In addition, you can provide documents for download or make answers to frequently asked questions easy to find.
The virtual reception is entirely tailored to your individual requirements and preferences. The result: fewer phone calls and a noticeable reduction in incoming emails.
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Why Choose samedi
18 Years of Experience
We are your trusted e-health partner with 18 years of experience. Today, more than 6,000 customers and 10,000 healthcare institutions – including 1,300 clinics – rely on samedi to digitize their operations.
40+ Interfaces
samedi offers more than 40 interfaces to leading practice management systems / hospital information systems. This ensures smooth integration and seamless enhancement of your existing processes.
Personal Expert Consulting
From the initial consultation through software implementation, our experts provide personal, hands-on support at every step.
Tailored Solutions
Every practice and every clinic is unique. That’s why we set up the samedi software according to your individual needs and requirements.
Goodbye Paperwork: Automated Delivery of Digital Forms
Reduce administrative effort and eliminate paperwork with fully customizable digital patient forms. Easily digitize medical history forms, therapeutic questionnaires, and consent forms. samedi sends forms automatically, ensuring your staff has all required documents available before patients arrive.
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Video Consultations for Individual and Group Sessions
Use our video consultation solution as a flexible extension of traditional patient care - whether for one-on-one sessions or group consultations with up to 15 participants. It is also ideal for teleconsultations, pre-operative briefings, and second-opinion discussions.
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Increased Efficiency, Simplified Daily Routines: That's What Our Customers Say
A Patient Portal Desigend for Your Institution
Patient portals are tailored solutions for practices, clinics, and hospitals. They bring all patient services together in one central, easy-to-navigate platform – clearly structured and consistent with your organization’s branding.
As a result, patients stay well informed, arrive well prepared, and feel securely guided throughout the entire treatment journey. At the same time, the patient portal significantly relieves your staff – for example by reducing patient inquiries and automating the delivery of digital patient forms.
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Frequently Asked Questions
How much does samedi cost?
We create a tailored package that includes exactly the features your practice or clinic needs. Our solutions are flexible and designed to match your specific requirements.
From entry-level options to comprehensive all-in-one solutions, we work with you to find the right software package to support the digitalization of your organization. Contact us to learn more about pricing.
Does samedi replace my practice panagement software / hospital information system?
No. samedi does not replace your practice management software (PMS) or hospital information system (HIS). Instead, it complements your existing systems.
samedi focuses on appointment coordination and related processes, including individualized workflow control, automated patient communication, document exchange, and additional digital services. The platform integrates seamlessly with more than 40 commonly used PMS and HIS solutions.
Can I use the samedi calendar without offering the online appointment booking?
Yes. You decide whether to offer online appointment booking and which appointment types are available for online scheduling.
You can also choose to use the online calendar exclusively for internal scheduling or make appointments available online at any time. The decision is entirely yours, giving you full flexibility based on your needs and the services you want to offer.
Do patients need a samedi account to book an appointment online?
No. Patients can book appointments online without creating a samedi account. You can decide for each appointment type whether online booking is also available to guests without an account.